General Terms and Conditions
The sale of goods via this website is carried out by Nookini, based in 6003 Lucerne, registered in the commercial register of the Canton of Lucerne under number CH-200.1.811.937-9
1. Scope and deadlines
1.1 The execution of the transaction and the delivery are carried out exclusively in accordance with these General Terms and Conditions, which form the basis for all contracts that are concluded with us on the website www .nookini.com will be closed. The following general terms and conditions apply exclusively, even if we carry out the delivery and service without reservation in the knowledge of conflicting or deviating terms and conditions refers to natural persons who place an order for a purpose that cannot be attributed to a commercial, self-employed or freelance activity.
1.3 If deadlines are given in working days, they refer to all days of the week except Saturdays, Sundays and public holidays.
2.1 When entering your personal information required for registration, you are responsible for providing complete and truthful information. You are obliged to treat your personal access data confidentially and to prevent access by unauthorized third parties. The registration confirmation follows immediately after sending the registration by clicking the button.
2.2 You are solely responsible for the content you place in the accessible areas. This content must not infringe the rights of third parties.
2.3 You are obliged to refrain from any disruption to the website and any other use of the data beyond the scope of the respective intended use within the platform. Any manipulation for the purpose of obtaining unauthorized payments or other advantages to our disadvantage or to the disadvantage of other members can in particular - in addition to the legal consequences - lead to withdrawal
2.4 We are under no obligation to accept any registration or order from a registered customer. We are not obliged to keep our offer constantly available. Since the goods are produced by hand in Bali, the quantity is limited. Repeat orders can follow, but not for every article. Orders already confirmed by us remain unaffected.
- Possibility of saving and querying the contract text
3.1 You can consult these General Conditions of Sale on our shop's website at www.nookini.com under the General Conditions of Sale section.
3.2 Your order data will be stored by us, but cannot be viewed directly for security reasons.We offer every customer password-protected direct access ("login"). After registration, you can use this account to view the data on your orders that have already been executed, are still running or have been sent, as well as manage and save your postal address, payment data and newsletter.
- Language and contract conclusion
5.1 In our online shop, contracts can only be concluded in German or English.
5.2 By clicking the "Send order" button, you place a binding order for the goods in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and is sent by e-mail.
5.3 A binding contract comes about when the order confirmation is sent, but at the latest when the ordered goods are delivered.
5.4 Please note that orders can be placed by bank transfer or via Twint. If payment is not made within 5 days of placing the order, we reserve the right to terminate the contract. This will invalidate the order and void our obligation to deliver. The order will be canceled without further consequences for you or us.
Prices and shipping costs
6.1 For orders in our online shop, the prices stated in the offer at the time of the order apply.
6.2 Delivery within Switzerland costs between 2.80 - 7.00 CHF. This depends on the weight and size of the package. Orders with a value of 150 CHF or more are shipped free of charge. Deliveries within Europe are free of charge from a value of 200 CHF. International deliveries are free of charge from a value of 260 CHF. Please note that deliveries abroad may be subject to customs duties and are at the customer's expense.
- Payment and delivery
7.1 We generally offer the following payment methods: credit card and PayPal, Twint, bank transfer.
7.2 In the case of a credit card purchase, your credit card account will be charged at the time of the order.
7.3 For deliveries we use Swiss Post.
7.4 The goods will be delivered 1-3 days after receipt of the order and the delivery time is a maximum of 1- 5 working days (for deliveries throughout Switzerland).
7.5 If the goods are not available, we will immediately refund any advance payments already made.
- Right of return when purchasing items
8.1 You have the option to return purchased items within 10 days of delivery. Please note that weekends and public holidays are not taken into account. For the return, the postal dispatch date is decisive. If the shipping date is outside of the above period, we reserve the right to refrain from returning the order.
8.2 Sale items
The cost of discounted items will not be refunded. However, the customer has the option of buying another bikini with this amount or freezing the credit for 5 months and ordering a new bikini later. However, the costs of returning and reshipping are borne by the customer. Sale items can be returned within 10 days of receipt, the stamp of the post office is decisive. If there is a difference in the amount during the exchange, this open amount will be invoiced and must be paid first.
8.3 For a return or any questions, just send us an inquiry by email to: nookiniswim@gmailcom or via direct message via Instagram: nookini_swim
8.4 The returned items must not worn or washed, they must be in their original packaging and suitable for remarketing, otherwise they will not be accepted and a refund will be given. Labels such as the panty liner must also still be present.
8.5 If your return is due to an error on our part, we will refund the postage costs. Otherwise, the costs of returning the goods are to be borne by the customer. In this case, the goods are his responsibility and we do not refund the lost items during the transportation.
9.Return article - return:
Please note that free shipping only applies if the goods are not returned.
9.1 Exceptions (large packages): If the total amount still has a purchase value of more than CHF 150 upon return, the full amount will be refunded.
If the total is less than 1 50 CHF, 6 CHF will be deducted from the credit and donated to the team in Bali for their work.
9.2 Exceptions (small packages): For the mini packages, the purchase price after the return must be CHF 50 so that the credit can be fully refunded. If the sum is lower after the return, an amount of 2.0 CHF will be offset against the credit for the expenses and also donated to the team in Bali.
Free shipping generally applies to purchases of CHF 150 or more. If the value of the goods is lower, the price is generally between 2.80 CHF - 7 CHF, this depends on the size and weight.
If the customer would like to pick up the package personally, there are no shipping costs. The customer can also request a 10% discount.
6003 Lucerne -CH
8.6 After receiving the goods and checking them, the refund amount will be credited directly according to the payment method used. A confirmation email will then be sent when the refund has been made. Sometimes a delay is necessary before the amount appears on the account.
- Conditions for using vouchers
9.1 Discount Coupons (Discount Coupons that you cannot purchase for a fee but that we sell as part of promotional campaigns and have a limited expiry date) can only be used to purchase Nookini items that are only valid during the specified validity period and can be used once per order.
9.2 The value of the goods must be at least the amount of the discount voucher. For administrative reasons, a refund of any residual value is not possible.
9.3 Vouchers can only be used for one order. A discount voucher cannot be refunded. The value of the coupon is non-cash and non-interest bearing.
9.4 The voucher can be passed on to third parties. It is not possible to combine multiple coupons.
9.5 If the value of a voucher is not sufficient to cover the order value, the difference can be settled using one of the payment methods offered. The discount voucher will not be refunded if all or part of the goods are returned, provided that the discount voucher was issued as part of a promotion and no consideration was given.
9.6 In the case of a return of goods, the discount voucher used for the respective order loses its validity
- Intellectual Property Rights
10.1 The website and its content, including text and photos, are protected by copyright. Any duplication is prohibited, except for purely private use.
- Warranty and claims management
11.1 The statutory warranty regulations apply.
11.2 We attach great importance to the satisfaction of our customers. You can contact us at any time using the information given at the beginning of these GTC. We will endeavor to review your application as soon as possible and will contact you upon receipt of the documents, your application or your complaint. However, please allow us some time, as warranty claims often require the manufacturer's assessment. In the event of complaints, you can help us by describing the problem or defect as precisely as possible and sending us copies of the order documents or at least the order number, customer number, etc. If you have not received a response from us within 5 days, please contact us again.
- Governing Law and Venue
12.1 Swiss law applies to all legal transactions and other legal relationships between the customer and us. United Nations trade law (CISG) and other intergovernmental agreements or treaties do not apply. In the case of contracts that are concluded for a purpose that cannot be attributed to a professional or commercial activity of the legal owner (contracts with consumers), this choice of law only applies insofar as the legal protection granted is not subject to mandatory provisions of the law of the state in which the consumer is domiciled.
12.2 In business transactions with merchants and legal entities under public law, our place of business is the place of jurisdiction for all disputes in connection with these General Terms and Conditions and all contracts concluded within the scope of these General Terms and Conditions, including any bill of exchange and check actions . In this case, we are also entitled to sue at the customer's registered office. For consumers, the place of jurisdiction is the consumer's place of residence.
- Change to the terms and conditions
We are entitled to change these terms and conditions unilaterally, insofar as they are part of the contractual relationship with the customer and insofar as they serve to eliminate any later imbalances or to adapt them to changed legal or technical circumstances. In the event of a readjustment, we will inform the customer of the content of the changed regulations. The change becomes part of the contract if the customer does not object in writing to the inclusion of the change in the contractual relationship within six weeks of receipt of the change notification.
- Rescue Clause
Should individual provisions of the contract, including these provisions, be or become invalid in whole or in part, or should the contract contain unforeseen defects, this shall not affect the validity of the remaining provisions or parts thereof. The respective statutory provisions then take the place of the ineffective or missing provisions.